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 The High Calling of Service
Welcome and Introduction
Toward a Healthy Governance Model
- The Infinite Varieties of Boards—Ad Hoc and Structured
- What is “Policy Governance” and Why Does It Work So Well?
- What Boards Are Good At
- What Management Is Good At
- Distinguishing Ends from Means
- The Benefits of Executive Limitations
- Exercise: Where Are You in This?
- Expressing Board Decisions as Policies
- The Four Policy Types
- Principles for Creating Effective Policies
- Key Responsibilities of the Board as a Group
- Responsibilities of Board Members as Individuals
- Ten Board Member Expectations (Pearson)
- Creating and Maintaining a Board Policy Manual
- Introducing the Concept of a Commitment to Good Governance
Clarifying Board and Management Roles
- Complementary Roles, Not Adversarial
- The Board Leads as a Whole
- The Board Speaks with One Voice
- The Three Hats of Board Members
- How Authority Works within the Two Hemispheres
- Essential Responsibilities of a Chair
- Essential Responsibilities of a CEO
- Chair/President: The Most Important Relationship in the Organization
- Exercise: Sorting Out Two Sticky Situations
Decision-Making: The Discernment Principle
- Tactical Tools: Pre-Framed Questions, Decision Trees, and Other Techniques
- Deciding vs. Discerning: A Corporate Approach or the New Testament Process?
- Unity in Essentials
- Seeking Spirit-Led Neutrality
- Attending to Your Emotional Response
- Praying, Listening, and Sharing—Structuring to Hear Clearly
- Acceptable Definitions of “Agreement”
- Exercise: A Spirit-Led Approach to a Key Decision
- Handouts in This Section
Wise Stewardship of Resources
- The Board’s Role in Financial Stewardship
- The Importance of Financial Formats—Opacity vs. Transparency
- Defining Success: What Should Be My Primary and Secondary Metrics
- The Balance Sheet—Testing for Solvency
- Cash Flow—Testing for Solvency
- The Question of Debt in a Nonprofit
- Income Growth Through Diverse Revenue Streams
- The Key Public Ratios and How to Manage Them
- Exercise: Five Great Questions—Rate Yourself
Effective Board Building
- The CEO and Board Roles in Building a Superior Board
- Start With the End in Mind: Building a Board Profile
- The Farm Team Concept
- Elements in Attracting the Very Best
- Molding Your Board into a Team
- Exercise: Building a Sample Board Profile
- Feedback—A Commitment to Excellence (Ed)
Succession Planning
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