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Intake Support Associate I

Are you looking for a way to use your gift to help others? Do you have a heart to come alongside others who are trying to improve their lives? Do you want to work for a company that's made it on the Best Christian Workplaces 2 years in a row? If so, we want to talk with you!

As an Intake Support Associate you will work with a team of staff to help create a safe, and healing welcome center environment for woman and children in a Christian residential program. This position is part of a 24-hour team to provide information, referral and support services to WCM guests.

Due to the sensitive nature of these essential job duties we are only able to consider females for this position.


Help maintain a positive, pleasant and Christian atmosphere at the WCM while participating in its grace-based ministry.
Uphold the guidelines of WCM, confronting guests and leading them to self-discoveries when necessary.
Daily communicate with other staff via email.
Interact with guests entering quarantine on a daily basis, responding to their needs in accordance with quarantine best practices and the Mission’s grace-based philosophy.
Coordinate all aspects of the intake process including inquiry calls, outreach, partnerships with outside agencies, phone screens and intakes.
Administer observed urine collections for drug screening of guests. (Due to the sensitive nature of these essential job duties we are only able to consider females for this position)
Determine applicant eligibility for the program as mandated by Federal and City regulations.
Assess applicant ability to live independently and evaluate special needs in areas such as health care, mental health, and addiction.
Responsible for admission decisions in coordination with Guest Support Administrator
Identify inefficient/ineffective processes and implement improvements.
Maintain Bed List with daily updates.
Complete data entry and documents as assigned by your Supervisor.
Perform janitorial and maintenance duties as needed.
Monitor incoming persons, assisting and directing visitors and guests.
Handle office telephones, recording and organizing messages.
Must be certified as a Mission Certified driver, will have multiple duties involving driving mission vehicles.
Assist with administrative tasks.
Attend and participate in all Mission, Division and Department meetings and trainings, as required.
Any other job-related duties as assigned by supervisor and WCM Leadership.
High school diploma required. Microsoft Office Skills required. AA in Human Services preferred.
1+ year of prior experience in related field required. Work experience in rescue mission context highly preferred.


All regular fulltime employees, you are eligible to participate in our generous benefits package:

Medical / Vision with generous dependent coverage
Dental - 100% company paid
Long-Term Disability 100% company paid
Basic Life Plan 100% company paid
Voluntary Products (Aflac and Guardian)
EAP and 24/7 Virtual Mental Health 100% company paid
4 weeks of paid vacation (prorated based on hire date)
11 paid holidays + 1 Floating Holiday
Personal Day and Birthday holiday
Retirement benefits w/ company match
Continuing Education Reimbursement Program

Work Environment

While performing the duties of this job, the employee is frequently required to stand, walk or sit for extended periods of time; bend, stoop or reach. Occasionally will stand, balance, twist, stoop, kneel and reach with hands/arms. Regularly lifts up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus.

Statement of Faith

We believe the Bible to be the inspired, the infallible, authoritative Word of God.
We believe that there is one God, eternally existent in three Persons; Father, Son, and Holy Spirit.
We believe in the deity of our Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood, in His bodily resurrection, in His ascension to the right-hand of the Father, and in His personal return in power and glory.
We believe that for the salvation of lost and sinful men, regeneration by the Holy Spirit is essential.
We believe in the present ministry of the Holy Spirit by whose indwelling the Christian is enabled to live a Godly life.
We believe in the bodily resurrection of the just and unjust, the everlasting blessedness of the saved, and the everlasting conscious punishment of the lost.
We believe in the spiritual unity of believers in Christ.

Mission Statement

To bring the love of Jesus and hope for a new life to our homeless neighbors.

Vision Statement

To see every homeless neighbor - beloved, redeemed, restored


This position is subject to a pre-employment criminal background check and must be able to pass a 5 panel drug screen.

Time:  Full-Time
Salary:  Hourly
Category:  Other

7/31/2023 3:45:59 PM

Job Contact:
JC Chavez
(206) 723-0767

Send Resume

PO Box 202
Seattle, WA 98111-0202

(206) 723-0767

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