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Chief Operating Officer

The Chief Operating Officer (COO) is a vital right hand to the President & CEO, providing leadership, management, and vision to ensure The Bowery Mission (TBM) continuously develops the infrastructure, systems, and processes needed for optimal performance among 155+ employees and across 7 campuses. The COO serves as a member of the Executive Leadership Team of officers, which is responsible for the overall strategy and direction, financial viability, operational structure, and execution of the board-approved plans of TBM.

In this role, the COO is responsible for strengthening TBM's Facilities, Logistics, Food Services, Camp & Retreats, and IT teams to achieve new levels of performance and address current inefficiencies. Translating strategy into actionable goals for performance and growth, the COO continuously assesses organizational systems and processes and recommends/implements changes for efficiency. TBM seeks an individual for this role prepared to fundamentally transform and to consistently champion a clarified approach to change organization-wide, one that effectively supports the vital work of our mission-driven staff team.

Reports to: Chief Executive Officer (CEO)


With the support of existing operations leadership and staff, promote a customer service posture, identify dependencies and establish clear priorities within organization-wide and campus-specific operations (facilities, logistics, food services, ), allocating resources and aligning stakeholders to drive results
Provide leadership and direction for the Director, Mont Lawn Camp & Retreats, responsible for overseeing all physical and operational needs of the organization's 200-acre facility in Bushkill, PA
With the support of existing business systems staff and an external IT vendor, ensure the performance and security of our data and information technology, infrastructure, implementation, training and evaluation
In partnership with Development Team, leverage in-kind donations to decrease expenses, improve efficiencies, and effectively manage the inventory of donated goods
With the support of TBM's Owner's Representative (contractor), define organization-wide capital project objectives for each fiscal year within a multi-year capital plan
Provide accurate and timely reports outlining the operational condition of the company
Lead the effort to define organization-wide Key Performance Indicators and a process for measuring progress against them

Please see the attached posting for a list of responsibilities and qualifications. Interested applicants, please proceed to our applicant tracking system and submit applications

Time:  Full-Time
Salary:  Exempt
Category:  Program Management

2/28/2023 10:02:09 AM

Job Contact:
Asa Scott
(212) 226-6214

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90 Lafayette Street
New York, NY 10013

(212) 226-6214

Please click here to view more details for this job: The Chief Operating Officer.pdf
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