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Enhanced Shelter Case Manager

Are you looking for a way to use your gift to help others? Do you have a heart to come alongside others who are trying to improve their lives? Do you want to work for a company that has made it on the Best Christian Workplace list two years in a row? If so, we want to talk with you!

As an Enhanced Shelter Case Manager, you will work with a team of staff to help create a safe, healing environment for women and children in a Christian residential program. Part of a 24-hour team that provides advocacy-based and spiritual counseling, information, referral, and support services to program guests. Case Managers support guests in Enhanced Shelter, Link, and Bridge Programs following benchmark-based programs.


*Process intake assessments and screening of guests.
*Manage a caseload of individual guests in KentHOPE program services.
*Meet with guests weekly and maintains all electronic and paper client files.
*Help in maintaining the safety and cleanliness of KentHOPE day center and Son Rise House buildings.
*Provide crisis intervention information, chemical dependency case management, and referral help.
*Help coordinate and facilitate support groups, Bible studies, addiction recovery curriculum, adult life skills, financial and other classes to prepare guests for independent living.
*Develop and maintain ongoing guest records in the Clarity client tracking system.
*Provide accurate data and reporting.
*Administer observed urine collections for guests.
*Perform welfare checks in guest residences and restrooms.
*Due to the sensitive nature of these essential job duties, we are only able to consider females for this position.
*Help maintain a positive, pleasant, and Christian atmosphere at KentHOPE
*Attend and participate in all Mission, Division, and Department meetings and training, as required.
*Any other job-related duties as assigned by supervisor.


*Associate's Degree is strongly preferred.
*One year of experience working in social services or a rescue mission context is required.
*Case management experience preferred.


While performing the duties of this job, the employee is frequently required to sit for long periods of time in a temperature-controlled environment. Requires frequent use of computers, keyboarding, and talking on the telephone. Occasionally will stand, balance, twist, bend, stoop, kneel and reach with hands/arms. Regularly lifts up to 20 pounds and walks using stairways to climb to multiple floors within the facility. Specific vision abilities required for this job include close vision, color vision, distance vision, depth perception, and the ability to adjust focus.


This position is subject to a pre-employment background check and drug screen.


Per King County, we require that everyone wear a mask while at any Mission facility (unless eating or drinking), practice social distancing and temperature checks are required prior to entering any facility.

Per Governor Inslee's Proclamation 21-14.1, employees at Seattle Union Gospel Mission for the following locations: KentHope, Hope Place, and Dental must be fully vaccinated against COVID-19, unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination or be approved for a medical or religious exemption prior to being allowed to work.

Time:  Full-Time
Salary:  Hourly
Category:  Case Management

6/14/2022 5:26:43 PM

Job Contact:
JC Chavez
(206) 723-0767

Send Resume

PO Box 202
Seattle, WA 98111-0202

(206) 723-0767

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