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Nursing Assistant ( 1,000) Signing Bonus)
Summary of the Role
This position supports the Clinic Coordinator and RN Team Lead in the Community Partners Medical Clinic under the direction of the Director of Clinical Services. The medical assistant is primarily responsible for scheduling, check-in, rooming, and check-out of guests who are seen in the medical clinic. Secondary responsibilities include supporting other clinic staff members in the daily operations of the medical clinic.
Mel Trotter Ministries Staff Attributes
We expect all staff to project and exemplify a passion for a faith-based approach to advocacy for the guests, to be humble, supportive team players, who acknowledge their gifts and those of others, are truthfully transparent, seek input from others, admit and learn from mistakes, are highly coachable and approachable. We expect a hungry, innovative, goal-oriented, eager contributor, who shows a dedicated work ethic. We expect our staff to exhibit empathy, compassion, active listening, be self-aware, sensitive across racial, class, and cultural lines, ethical, and approachable. We look for work habits of punctuality, dependability, accountability, responsibility, cooperation, team participation, integrity, problem-solving, and overall positivity.
These attributes, combined with the performance of one duties and achievement of goals will be equated with the quality of one overall job performance. Please refer to them often and feel free to ask for feedback on these areas regularly.
Schedule appointments and maintain appointment log.
Answer and route phone calls promptly.
Assist patients with linkage to specialists and community resources.
Conduct follow-up and reminder phone calls and in-person contacts with guests.
Complete patient registration, check-in, rooming, and check-out procedures.
Perform and document vital signs and assessments into electronic health records.
Assure proper management of personal health information by HIPAA regulations.
Conduct basic laboratory testing, including urinalysis and finger stick blood glucose.
Maintain a sanitary and safe environment for example; restocking and cleaning exam rooms, sweeping floors, and emptying trash when needed.
Promptly report staff or patient concerns to the RN Team Lead or Senior Director of Clinical Services.
Support the RN team lead and clinic coordinator with donation/inventory management and maintenance, and other duties as assigned.
Assist RN team lead with medical volunteer orientation and scheduling.
Monitor and make recommendations for patient tracking, patient records management and data collection.
Attend all-staff meetings and mandatory training sessions.
Assist RN team lead and staff in the Public Inebriate Shelter as needed.
Medical Assistant Certification (preferred)
Minimum of one-year clinical experience as a medical assistant in an outpatient setting.
Current CPR Certification or certification within 30 days of hire.
Strong written and verbal communication skills
Models professionalism, compassion, and flexibility
Attention to details
Proficiency with EPIC, preferable
Crisis intervention or de-escalation training within six months of hire
Bilingual in Spanish, a plus
Regular standing, walking, climbing, crouching, bending, pushing, or pulling
Understand, speak, read, and write fluent English
Ability to communicate verbally and to accurately hear, with hearing correction
Ability to see 20/20, with vision correction
Able to lift up to 50 pounds occasionally, and up to 35 pounds regularly
Able to use fine motor hand functions
Occasionally exposed to varying temperatures from below 32 degrees to above 80 degrees
3/8/2022 12:22:16 AM