Citygate Network's
2020 Coronavirus Tool Kit

Overview | Marbut Conference Call | Member Protocols | Resources | Food/Supplies | Videos

Citygate Network members: Don’t lose sight of these critical links!

1) REVISED CDC guidelines for how to clean your facility and screen guests at your mission or ministry

2) A CDC/White House/FEMA-approved tool for self-screening, to see if you have COVID-19

3) Weekly Coronavirus Reporting Form for members only to report new COVID-19 cases each Tuesday.



The SBA has released its first draft of the loan forgiveness application, and we’ve gathered a couple articles released by some of our trusted sources this week to help you navigate the process.
Read CapinCrouse article »
Read About ECFA webinar-on-demand »
With several options to choose from in terms of determining the timing of your eight-week period, you’ll want to review the information carefully to see what works best for your organization and ensure you meet the specific criteria. Guidelines from the SBA have not always been communicated clearly, and undoubtedly things will continue to change over the next few days/weeks, but this will get you started.

On May 19, 2020, President Trump signed an Executive Order intended to help slash red tape in an effort to revitalize the economy and get Americans back to work. He directs agencies to use all emergency authorities to identify regulations that can be rescinded or temporarily waived to promote job creation and economic growth. Additionally, the President is directing agencies not to over-enforce when a business is working in good faith to follow the law.
Read the Article »

California’s Operation Roomkey leased 15,000 rooms at various locations around the state to get homeless people off the streets, or in quarantine, during the pandemic. More than a month into the program, 7,700 of the rooms remain vacant. In some counties, the program has been stymied by a shortage of staff to care for the homeless residents or provide services and case management. In San Francisco, local authorities went so far as to provide the guests with alcohol and drugs to keep them from leaving their rooms and going out onto the streets. Recently, the LA mayor has moved toward not bringing homeless people indoors because of the greater risk of infection feared by congregating them.
Read the Article »


You Should Look at the Farmers to Family Food Box Program
The U.S.D.A. is working to keep farmers and producers in business and distribute the food that would normally go to restaurants, etc. to families in need.
Learn about Farmers to Family Food Box Program »

COVID-19 Claiming More Lives Than Just Those Infected with the Virus
As many as 75,000 Americans could die because of substance abuse and suicide as a result of the pandemic.
Read the article »

COVID-19 Health Risks and Hardship Hitting Certain Segments Harder
People of color are disproportionately impacted by pandemic related issues such as food insecurity and joblessness.
Read the article »

Visit The Latest News Archive »




The staff of rescue missions and kindred ministries, similar to medical personnel, are serving at the forefront during the COVID-19 pandemic. Many of these organizations are the only refuge in their areas for people who are experiencing homelessness. People living on the streets are more vulnerable to contracting viruses than the general population, and sickness can spread more easily among them.

A chief goal of our member ministries during this time is to mitigate the risk of overwhelming hospital operations with people who have been unsheltered. Communication, collaboration, support, and—most of all—prayer are more critical than ever at this time. For this reason, Citygate Network is in constant communication with members, in addition to numerous government agencies, to gain insight, stay familiar with resources, and advocate for the needs of our member ministries. This toolkit will be regularly updated with information from the most reliable sources. Check back frequently, stay prayerful, and let us know what you need or how we can help.


Conference Call

Citygate Network hosted a 90-minute Zoom call on March 17 with Dr. Robert Marbut, executive director of the U.S. Interagency Council on Homelessness (USICH), and with staff at the Center for Disease Control and Prevention (CDC). Updates were given by Dr. Marbut and our CDC friends. This was followed by a Q&A giving members the opportunity to express their greatest concerns.

The following subjects were prominent in the dialogue:

The entirety of the call was recorded and is available to members. Login to Citygate Network’s members-only site to get the link for that recording.


Member Tips and Ideas


Citygate Network members are telling us what they are doing differently—procedures, protocols, services, staffing—in light of the Coronavirus crisis. Login to Citygate Network’s members-only site to access the growing list.

Member organizations are named so peers can contact them for more information. Please email Alice Gifford with any things you are doing that you do not currently see on the list.


The situation changes daily, but the President’s Coronavirus Task Force and the Center for Disease Control (CDC) are following this international epidemic and providing daily updates and information. Strategies have been provided to aid in combating the spread of the disease.

Our staff is participating in regular webinars organized by CDC to keep you informed about the recent outbreak of the Coronavirus. Citygate Network President John Ashmen has been privileged to be in meetings with people at the highest levels of government, such as Surgeon General Jerome Adams, and will continue to acquire additional information which will be reported here.

Be sure to bookmark this page as we will continue to post updates and resources to help you navigate this current situation.

*Community spread means individuals infected with COVID-19 have become ill without traveling overseas or coming into contact with those that have.

COVID-19 Resources

The following resource list is being updated regularly. Be sure to check back for new and updated resources.


Relief Bed Masks and Face Shields
As of yesterday, 30,000 face masks were in stock. They can produce 500 face shields a day. For more information and pricing, contact Scott Smalling at (253) 312-0653 or

Download Relief Bed PDF »

Mission Supplies
DollarDays—a long-standing and trusted business partner of Citygate Network—is here to serve you by providing critically needed goods. This allows you to stretch your dollars, accomplish your mission and provide dignity to those you serve. The current COVID-19 pandemic introduces particular challenges. Everyday necessities such as shelf-stable food and snacks, face masks, sanitizers, wipes, diapers, personal care hygiene products, bedding, and more, are difficult to find. DollarDays can source these and many items not listed here. Call 877-837-9569 for immediate personalized assistance or use the following links to begin your online order. If you call, be sure to mention that you are a Citygate Network member to get free shipping.

Order COVID-19 Personal Care and Safety Supplies

Order Shelf-stable Food Kits

Please Note: These links will take you off of the Citygate Network website.


Interim Guidance for Homeless Service Providers (UPDATED 5/13/20)
The Center for Disease Control and Prevention (CDC) just released an updated version of its best practices and strongly advised protocols for all organizations serving homeless populations.

This is now “the official rules” in this realm. Please read these closely and use them as your minimum standards. Go over them in a training session with your staff. Print out the posters and place them throughout your facilities. Please let us know if you have any questions.

Visit the CDC Homeless Service Providers webpage now »

Coronavirus-related screening tool for homeless services providers

Active Cases in the U.S.

Precautions for Persons Providing Care

Prevention and Treatment for COVID-19

Share 5 Simple Facts, Not Fear

Risk Assessment and Public Health Management in Community Settings


Corporate Funders Support COVID-19 Relief
Philanthropy News Digest provides a list and links to various corporations offering alternative grants for those participating in COVID-19 response efforts
Review the list »

Provisions included in the CARES Act for Small Businesses
As we try to help you wade through a sea of information, we recommend these two helpful one-pagers designed to provide a quick overview of the provisions included in the CARES Act for Small Businesses.
FAQ on the Paycheck Protection Program
Overview two primary small business loan options

Fundraising and the Coronavirus
Thoughts on how to best “run the marathon” that is the current Coronavirus pandemic.
Read Fundraising and the Coronavirus

Compliance Resources for Human Resources
This resource page created by Zywave attorneys, reviews the impact of COVID-19 and its unprecedented impact on HR and Legal Compliance issues.
View Compliance Resources for Human Resources


COVID-19 Trends Report
This interactive website presents Coronavirus data throughout the United States and can be customized based on state or county. Customize your results based on reported cases, recovery + death, hospitalization, and testing.
Visit COVID-19. direct website

Johns Hopkins Real-time COVID-19 Interactive Map
Real-time reports of global cases by the Center for Systems Science and Engineering (CSSE) at Johns Hopkins University (JHU).
Visit Johns Hopkins Real-time COVID-19 Interactive Map


Google search Result
View the latest Google results using this pre-filled search containing the terms "Coronavirus" and "homeless"
View Google Search Results for Coronavirus + Homeless



Sponsor a Meal - Restaurant Program
Take a look at one member’s great idea to connect restaurant meals with people in need

Download Wheeler Mission's PDF


Mental Health PDF
The Partnership Center (Faith and Opportunity Initiatives) at HHS just released resources for those dealing with mental health issues during the COVID-19 crisis

Download the PDF now »


Payroll Protection Program (PPP) Checklist
This checklist has been prepared by Stewardship Matters and is based on applications from various banks. It contains every document that has been requested.

Download the PPP Checklist PDF


Provisions included in the CARES Act for Small Businesses
As we try to help you wade through a sea of information, we recommend these two helpful one-pagers designed to provide a quick overview of the provisions included in the CARES Act for Small Businesses. Provided by NCRLA.

Download FAQ on the Paycheck Protection Program

Download Small Business Loan Options


Coronavirus Protocols Brief
While Citygate Network has published an extensive tool kit online with downloadable resources, we’ve culled the most important points in this summary brief, and we’ve added some additional resources. [This resource has been moved to our members only section.]


Sample Statement for Volunteer Programs
A sample statement adapted from Open Door Mission in Omaha—to be used when communicating with your volunteer base

Download Volunteer Program Sample Statement PDF

Download General Statement About Coronavirus Precautions


What I am doing for the upcoming COVID-19 (coronavirus) pandemic.
In this letter, Dr. James Robb, a respected virologist, presents handy tips to protect yourself from the spread of Coronavirus as well as a helpful list of items to have on hand.

Download COVID-19 Preparation Article


Managing Impacts from Aerosol Transmissible Diseases (ATDs)
This tool kit provides tactical plans when managing ATD's such as COVID-19, influenza, meningitis, whooping cough, chickenpox, measles, and tuberculosis. Included in the appendix are several downloadable signs for your mission or ministry, illness and transfer forms, and recommended protocols. [This resource has been moved to our members only section.]


COVID-19 Screening Questionnaire
Use this handy form to interview clients coming to your mission or ministry for Aerosol Transmissible Diseases such as Coronavirus (COVID-19).

Download Screening Questionnaire


COVID-19 Precautionary Health Care Products
With COVID-19 spreading, it’s important to take precautionary steps to protect your mission and those you serve daily. This flyer provides a list of health items to consider acquiring for your mission or ministry.

Download Safety Product List


Pandemic Planning Guide for Homeless and Housing Service Providers
The purpose of this planning guide is to help homeless service agencies—including shelters, day programs, housing programs, and others—prepare for an influenza pandemic. Development of this guide was made possible with support from the Preparedness Section of Public Health - Seattle & King County and the Vulnerable Populations Action Team.

Download Pandemic Planning Guide


Pandemic Recovery Plan Template
This document offers policies and procedures for responding to and recovering from a pandemic outbreak that disables company staff and negatively impacts the mission’s ability to provide client services as usual. It includes process-level plans for addressing people issues and maintaining the the mission’s ability to provide business as usual.

Download Recovery Plan Template


Please Note: Some links will take you off of the Citygate Network website.

Citygate Network PSA Videos Page — Citygate Network has reached out to high profile individuals whose hearts share the same concerns for the wellbeing of the hungry, homeless, abused, and addicted among us as we weather the Coronavirus pandemic.

CEO communication to stakeholders CEO Bob Gehman shares what they are doing at Helping Up Mission to prepare for the Coronavirus and how you can help.

A mask-making idea for volunteers stuck at home: Citygate Network team member Robert Loggins’ daughter-in-law provides a thorough how-to video on making face masks.

Protecting Your Family During the COVID-19 Pandemic In this 57-minute video, Dr. David Price of Weill Cornell Medical Center in New York City shares information from a March 22, 2020 Zoom call with family and friends to empower and protect families during the COVID-19 pandemic.

How to Stop the Spread of COVID-19 Germs This 30-second PSA provides general hygiene tips.

YouTube COVID-19 video playlist Curated by the CDC, these videos and PSAs cover general topics related to care and prevention.


Additional resources and links are being made available for Citygate Network members. Sign-in to access these uniquely curated webinars, member documents, Zoom calls with the USICH and government contacts. For more information on membership email Sam Edwards today.

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